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Badges, Wristbands, Upgrades, and other Registration Info

Pre-registration for METROCON tickets is now open! Read more below!

Please read all of this information carefully so that your registration process will be completed correctly. We don’t want anyone to miss out on the fun due to a simple mistake.

CASHLESS REGISTRATION

At-the-door registration is completely cashless. Cash will not be available as a method of payment for tickets AT the event. Tickets WILL still be sold at the door ALL WEEKEND LONG, but you MUST HAVE A CREDIT CARD to purchase tickets, and we recommend purchasing them in advance!

In an effort to maintain reduced lines, track capacity, and ensure limited waiting/interaction times between patrons and staff, we will be transitioning our online “pre-registration” to at-the-door pricing once pre-registration “ends”. This means throughout the week leading up to the convention, and even during the convention weekend itself, you can go online and purchase tickets there. You can buy them from any internet-connected device in the car on the way over, in your hotel room, or even while you’re outside prior to entering the building.

We can also check you out at the counter so long as you have your credit card with you, but we STRONGLY RECOMMEND leveraging the self-serve nature of this process either prior to attending or even on your own while waiting in line to reduce wait times for tickets. If you arrive at the counter and haven’t gone through the online purchase process already, we can check you out there.

Remember – pre-registration not only saves you money on ticket prices, but it also lets you pick up your passes early on Thursday night as well! If you have any questions, please contact our Director of Registration at registration@metroconventions.com or reach out to us on social media and we’ll point you in the right direction.

TICKET PACKAGES

INDIVIDUAL TICKETS

ADD-ONS & UPGRADES

OTHER REGISTRATION INFO

At-the-Convention

Registration at METROCON is located on the second-floor mezzanine of the Tampa Convention Center. You must enter the second floor through the bag check on the second-floor deck near the Riverwalk, or through the rotunda via the circle drive on the first floor if you need to use the elevator (take a look at our convention map if you need assistance!).

When you arrive, please pay attention to signage – lines may be divided based on ticket type, purchase type, etc. to help ease the flow of traffic and to ensure that everyone is getting their tickets in a timely manner.

Registration Policies

Badge/Wristband Replacement

METROCON convention badges/wristbands must be worn at all times. If you have no badge/wristband, you will not be granted admittance to the convention areas. If you lose your badge/wristband or find one, please notify Registration immediately. Replacement badges are NOT available for purchase or otherwise – you will be required to purchase another pass at full prices. We strongly recommend putting a unique name or identifier on your badge (we provide stickers and markers just for that at registration!) so that if it is lost and returned to Registration, we can reunite you with it.

Due to counterfeiting, badge swapping, and abuse of the badge replacement system, under no circumstances does METROCON provide a discount or replacement badge for those who have lost their badge. Treat your badge like cash, as you will have to replace it at full cost if it is lost.

Counterfeit Badges

Recently, there has been an uptick in the number of counterfeit badges recovered every year at METROCON. This is largely due to more informed volunteers, badges with security features and constructed of materials that are more difficult to accurately duplicate including watermarks, UV reactive ink, holographic printing, and more.

Counterfeit badges will absolutely not be tolerated – if you are caught with a counterfeit pass, regardless of where you acquired it or whether you made it or not, you will have your badge removed, and the Tampa Police Department will have you trespassed from the building. This is akin to scalping counterfeit tickets to a major sporting event, and your trespass from the building does not just apply to METROCON, but to the Tampa Convention Center as a whole – you will legally not be allowed to be on Tampa Convention Center property for one year from the date of the trespass. Combatting counterfeiting and piracy is something the City of Tampa takes very seriously, and so do we – we have a zero tolerance policy for these offenses. It is no different from stealing money from a register or robbing a house, and it is a crime – please consider the repercussions (including not being able to attend any events at the TCC for a whole year) before deciding that counterfeit passes are the way to go.

If buying passes from an individual and not directly from METROCON, ensure that you both complete the METROCON Ticket Transfer form on the Ticketing page of our website, or email registration@metroconventions.com with any questions.

All passes purchased directly from METROCON should have a receipt or confirmation e-mail – make smart decisions when deciding how to attend METROCON.

Child Tickets

Attendees 12 and under must have a parent or guardian who is attending METROCON on the premises at all times. NO EXCEPTIONS. Children under 6 are admitted free when accompanied by a parent or guardian with a valid pass. Children 6-12 are eligible for discounted child passes. All attendees 13+ must purchase a ticket as normal.

Refund Policy

METROCON does not offer refunds or rain checks as a standard policy. You may transfer or resell your tickets if you are unable to attend after purchasing (see below for details).

Ticket Transfers

You may opt to sell (at no more than the original price) or transfer your tickets to someone else, so that they may attend in your place in the event that you are unable to.

If you are selling/transferring your tickets to someone else, please click here to complete the Ticket Transfer form. DO NOT sell or transfer your tickets to someone else without clicking this OFFICIAL link from our website – don’t complete the form anywhere else, always make sure to fill it out directly from our site!

Payments Accepted

METROCON is an entirely cashless event for ticket purchases. Tickets may be purchased with any major credit card via our website, or on-site with a credit card when you arrive. Tickets are always available at the event, however we strongly encourage pre-registration of tickets.

Registration Hours

Thursday (PRE-REG ONLY)
5:00 PM - 9:00 PM

Friday (VIP ONLY)
8:30 AM - 9:00AM

Friday (General Admission)
9:00 AM - 7:00 PM

Saturday (General Admission)
9:00 AM - 7:00 PM

Sunday (General Admission)
9:00 AM - 3:00 PM

Merch Booth Hours
(& After-Hours Badge Pick-up)

Thursday (PRE-REG ONLY)
5:00 PM - 9:00 PM

Friday
9:00 AM - 2:30 AM

Saturday
9:00 AM - 2:30 AM

Sunday
9:00 AM - 6:00 PM